Política de reembolso

Refund & Return Policy — Bruno Approved

Effective Date: June 1, 2026

Our Guarantee
We offer a full 30-day money back guarantee on every order. If you or your pet are not completely satisfied for any reason, we will refund you 100% of the purchase price. No questions asked. You do not need to return the product.

How to Request a Refund

  1. Email us at support@brunoapproved.shop within 30 days of your purchase date
  2. Include your order number in the email
  3. We will process your refund within 3-5 business days back to your original payment method

Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, email us immediately at support@brunoapproved.shop and we will send a replacement at no cost to you — no need to return anything.

Shipping Costs
Original shipping costs are non-refundable. Return shipping is not required.

Exchanges
We do not offer exchanges at this time. If you would like a different product, request a refund and place a new order.

After 30 Days
We are unable to process refunds after 30 days from the purchase date.

Contact
Email: support@brunoapproved.shop
Response time: within 24 hours
Website: brunoapproved.shop